US Business Development Manager I Viator
About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember.
About Bókun:
Bókun, a subsidiary of Tripadvisor, is a rapidly growing travel technology company that offers cutting-edge solutions to the Tours and Experiences industry. Our comprehensive suite of tools enables Tour Operators, Travel agencies, and OTAs to streamline their operations and expand their reach. At Bókun, we are committed to delivering innovative solutions that empower our clients to grow their businesses and enhance customer experiences.
Role Overview:
We seek a motivated and experienced US Business Development Manager to manage key accounts and drive business growth across the main US regions. The ideal candidate will excel in account management, building relationships with high-value accounts, and identifying opportunities among emerging high-potential partners. This role combines strategic relationship management, business development, and operational insights to optimise client outcomes while expanding Bókun's regional presence.
Responsibilities:
Key Account Management:
Build, manage, and nurture relationships with existing high-value accounts across the region, ensuring retention and optimisation for growth.
Act as a trusted advisor for key stakeholders, providing tailored recommendations and identifying growth opportunities.
Monitor account performance, deliver regular insights and reports, and work proactively to solve challenges or identify opportunities.
High-Potential Accounts & Business Development:
Identify and onboard high-potential new suppliers, including tour operators, activity providers, resellers, and OTAs.
Develop and execute strategic plans to unlock growth opportunities in emerging markets within the region.
Drive revenue growth through a mix of relationship management and new client acquisition.
Market Insights and Strategy:
Conduct market analysis to identify trends, opportunities, and competitive insights across the main US regions.
Collaborate with internal teams to develop marketing and sales strategies tailored to regional needs.
Share insights and best practices with the global team, contributing to Bókun's broader market expansion strategy.
Representation and Networking:
Represent Bókun at industry events, trade shows, and conferences across the US, showcasing our offerings and building connections with potential and existing partners.
Establish relationships with regional travel and tourism stakeholders to build Bókun's visibility and reputation.
Requirements:
At least 5 years experience in account management, sales, or business development, ideally in the SaaS or travel and tourism industry. Proven ability to manage and grow high-value accounts while achieving sales targets. Excellent communication, negotiation, and interpersonal skills, with experience managing cross-cultural relationships. Deep understanding of the European travel and tourism market, including key players and emerging trends .
Results-driven, with a strong focus on achieving revenue and growth goals. Self-motivated, independent, and able to work collaboratively with global teams. Comfortable with frequent travel across the US and occasionally Europe to meet internal and external stakeholders.
Perks of Working at Viator
Our Values
The salary range for this role is $100,000 to $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee's pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to [email protected] and let us know the nature of your request. Please include the job requisition number in your message.
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