This is a fully remote position. Annual salary of $53,000.
The Grammy’s. The FedEx Open. The BET Awards. Over 400,000 weddings. These are a few of the events that we’ve helped small businesses at Curate. Small business owners around the globe use our software to automate all the tedious parts of event planning so they can deliver flawless experiences every day – and reclaim countless hours of their time in the process!Curate’s mission is to empower people to easily connect all the pieces of their small business: from proposals to production to profitability. Our software not only impacts our customers’ bottom-line, it truly impacts their lives, and that’s why we love what we do! If helping to enrich the lives of others while working alongside other bright, compassionate, and straight-up talented people is your thing, then this is your team!
As a Senior Customer Support Representative, you will work with the customers and be their dedicated resource; utilizing the software on their behalf and supporting them to ensure they’re getting the most value from our software and services. You will do this by understanding the customer’s perspective, framing situations in a positive light, and constantly looking to optimize the experience Curate delivers through knowledge of the software. This role is about helping the customer accomplish their end goal. The ideal candidate excels in problem-solving, is self-motivated, insightful, curious, organized, and eager to make a difference.
What You’ll Do:
What You’ll Bring:
Preferred Qualifications:
SaaS, B2B, SMB experience
Experience working with Hubspot or other CRM platforms
Experience working with G Suite, Jira, and Vidyard, Productboard
Catering background
Closing
We want to hear from you! We are looking to build the best team of people who will be empowered to do their best work. If you have what it takes, but don’t necessarily meet every bullet in the job description, we encourage you to still apply!
Apply and join a company with amazing benefits!
All applicants must be authorized to work lawfully in the United States as Curate does not engage in immigration sponsorship at this time.
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