Job Description

Role Summary

• Responsibilities : You will be involved in a wide range of creative projects for our clients within the healthcare sector, from initial concept development to full production, allowing for real autonomy and creativity
• Salary : $54,000 to $56,000 per annum , depending on your previous experience
• Benefits : Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous vacation allowance, private medical and dental insurance, 401K plan with up to a 5% employer contribution, life insurance, full funding and study leave for external training, and more
• Role Type : Full-time, permanent role
• Start Date : We are currently recruiting for summer 2025 start dates, including July and August, and you will be asked to state your availability on your application form
• Application Deadlines : Whilst there are no set application deadlines, we strongly recommend applying as early as possible. The role will close when suitable candidates are found
• Location : This role is available in our Boston office

About the Role

As a Graphic Designer in our Creative team , you will be at the forefront of delivering diverse and intricate creative projects for both the company and our clients in the healthcare sector, focusing on the design and layout of infographics, posters, and other medical communication pieces. Depending on your skillset, you may also contribute to motion and digital projects, such as the design of interactive materials for exhibitions, video editing, animations, and the creation of eLearning modules.

You will be involved in every stage of the project lifecycle, from initial concept development to full production, allowing for real autonomy and creativity. This involves early-stage collaboration with other designers, project managers, and clients to define the project scope and objectives. You will then produce high-quality design materials, providing technical insight and offering guidance as needed .

At Costello Medical, our Creative team is passionate about data visualization and enhancing the communication of scientific content. We are also committed to supporting projects where we believe our skills can make a meaningful difference to healthcare. Therefore, you will have the opportunity to support not only commercial projects, but also pro bono work for charities and the public sector. Further examples of our work can be found in our Creative portfolio:

Key responsibilities will include:

• Developing Engaging Content: Creating a variety of visually appealing materials, including infographics, posters, event materials, and other design pieces for both internal teams and external clients
• Collaboration : Working closely with creative colleagues and project managers at the outset of projects to determine the design scope, purpose, and strategic approach to be taken
• Effective Communication : Clearly communicating project requirements to project teams and providing input on any technical queries , as well as consistently providing updates to project teams and clients throughout the project’s lifecycle
• Quality and Delivery : Ensuring all projects are completed on time and within budget while maintaining the highest standards of quality
• Exceptional Service: Providing outstanding customer service, building strong partnerships with internal teams and external clients

Hybrid Working Policy: We believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost. At the same time, we recognize that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments.

Therefore, we offer flexible working arrangements that allow our colleagues to work from home up to half their time, measured across a 2-week rolling period.

A Day in the Life of a Graphic Designer

Learn more about a typical day in the life of a Graphic Designer at Costello Medical:

Career Profile

To discover more about the personal and professional development opportunities at Costello Medical, explore first-hand career profiles from our colleagues about their experiences with the company:

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations. We have been listed in the Top 100 Best Companies to Work For list since 2017 and were proud to receive B Corporation accreditation in 2022. Learn more about us, our work, and our mission on our website:

Requirements

About You

We are seeking a motivated individual who can contribute innovative ideas to enhance our creative service offerings. You will have a great understanding of aesthetics and meticulous attention to detail. You will also take pride in delivering a consistently exceptional service to both colleagues and clients within a dynamic and fast-paced environment.

This role requires a problem-solving mindset, strong analytical skills, as well as an enthusiasm for learning new technologies to produce high-quality project deliverables. Exceptional organization and self-motivation, along with the ability to proactively identify innovative solutions, are essential.

We welcome applications from experienced Graphic Designers and those with a genuine interest in the healthcare industry who are looking to build a creative career in this field. You will have the opportunity to work alongside experienced colleagues who provide one-to-one training on technical aspects, project management, and effective client communication.

Essential requirements for the role are:

• A degree-level or higher qualification in a design-related discipline (minimum 3.3 GPA or equivalent), in addition to a highly innovative portfolio. We welcome applications from candidates with a diverse range of specialisms, including but not limited to; Graphic Design, Digital Communications, Graphic Communication Design, Marketing, Computer Science, and Art
• Proven experience working in an agency or commercial environment
• Extensive experience using Adobe InDesign and Illustrator, as well as familiarity with other software in the Adobe Creative Cloud
• A proven ability to generate, execute, and oversee a variety of creative concepts with a clear understanding of layout design principles
• Exceptional attention to detail
• A problem-solving mindset, and the ability to think outside the box
• Confidence in presenting work to a wide range of audiences, including internal colleagues and external clients
• A high level of productivity and the flexibility to adapt to changing deadlines, demonstrating exceptional organizational and time management skills
• Strong communication skills, with the ability to build robust and sustainable working relationships

Benefits

What We Offer

Alongside our award-winning company culture, where every team member is celebrated, respected, and has their voice heard, we are proud to offer a comprehensive benefits package that includes:

• A starting salary of $54,000 to $56,000 per annum, depending on your previous experience, as well as a discretionary profit share bonus paid twice per year. Please note that we have established salary bands to ensure a fair and consistent approach for all applicants, eliminating the need for individual negotiations
• 23 days’ vacation leave increasing by 1 day each year to a maximum of 27 days. 6 public holidays plus 1 floating vacation day to use on a holiday of your choosing
• Flexible, reasonable working hours and the chance to work from home for up to half of your working time
• Private medical insurance with a company contribution, as well as dental and vision cover and life insurance
• Retirement savings via a 401k plan with up to a 5% employer match
• Paid funding for external education and study leave
• Paid and unpaid sabbaticals based on length of service

Learn more about our full reward package and the other benefits of working for Costello Medical:

The Application Process

You are required to submit your resume and a cover letter via our online application form. You will also be asked to provide a PDF portfolio or a link to your online portfolio. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your resume should clearly state the dates of all qualifications and grades achieved, where applicable.

Our recruitment process then begins with a self-recorded video interview via our online application system, followed by an assessment for you to complete in your own time. If successful, you will be invited to a final interview with senior members of our Creative team, which includes a portfolio review. Our standard recruitment process typically lasts around 2 to 3 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide:

Whilst we embrace AI to innovate and improve processes, your role may involve confidential data that cannot be uploaded to AI. Therefore, it is important for us to assess your own skills and abilities, so we recommend that you do not rely solely on this technology to generate any application materials.

Please note that this role is available in our Boston office: 

Visa Sponsorship

We welcome applications from international candidates, but we are unfortunately unable to provide visa sponsorship for working visas. Therefore, you must have the right to work in the US independently from the company. However, we are able to consider those on a temporary visa, such as an OPT visa.

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