Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Make sure every hotel guest has a pleasant stay

Qualifications:

• Proficiency with computers is required; experience with reservation and accounting software is desired
• Experience in the hospitality industry or guest services is preferred, but not required
• High school diploma or equivalent required; some college preferred
• Outstanding communication skills and excellent customer service skills are required
• Overnight shift; requires flexible hours

About Company: The Lift Bridge Lodge is an independently owned hotel on the shores of Lake Superior. We are part of the Ascend Collection by Choice Hotels. This property has 123 rooms and is situated in the heart of Canal Park in Duluth, MN.

Job Tags

Flexible hours,

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