Instructional Designer Job at Maleda Tech, West Chester, PA

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  • Maleda Tech
  • West Chester, PA

Job Description

About the Role

Maleda Tech is seeking a creative and detail-oriented Instructional Designer to develop engaging and effective learning experiences for a global customer support organization. In this role, you'll design digital and virtual training programs that empower employees to grow their skills and enhance performance. You'll collaborate with subject-matter experts, apply adult learning principles, and leverage modern instructional design tools to deliver innovative learning solutions.

Key Responsibilities

  • Develop interactive learning experiences including e-learning modules, videos, microlearning, and virtual instructor-led sessions.

  • Conduct needs assessments and audience analyses to determine learning goals and strategies.

  • Partner with subject-matter experts to translate technical or complex content into clear, engaging materials.

  • Design activities and assessments that promote hands-on, experiential learning.

  • Build and maintain digital courses using Articulate Storyline/Rise and other e-learning tools.

  • Create evaluations and quizzes to assess learner progress and job readiness.

  • Review feedback from learners and facilitators to continuously improve training materials.

  • Collaborate cross-functionally with product, operations, and marketing teams to align training initiatives with organizational objectives.

  • Stay current with learning technologies, instructional trends, and emerging best practices.

  • Track and report progress using tools such as Asana and ensure projects are delivered on time.

Qualifications

  • Bachelor's degree in Instructional Design, Education, or related field.

  • 1–2 years of professional experience designing instructional materials for adult learners.

  • Strong communication and presentation skills.

  • Proficiency with learning management systems (LMS), Articulate Rise/Storyline , and Adobe Creative Suite .

  • Familiarity with virtual learning platforms and multimedia production.

  • Excellent project management and organizational abilities.

  • Portfolio or work samples demonstrating previous instructional design work.

  • Enthusiasm for continuous learning and innovation.

Key Details

  • Contract Duration: November 2025 – June 2026

  • Location: West Chester, Pennsylvania (remote flexibility available)

  • Schedule: Full-time | 40 hours per week | Monday – Friday

  • Compensation: Up to $37/hour (W2)

  • Start Date: November 3, 2025

Join us to help create innovative learning experiences that make professional growth accessible, engaging, and impactful.

Job Tags

Full time, Contract work, Remote work, Monday to Friday,

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