Live Chat Operator Job at Konviere Corporation, Parmele, NC

K3NMLy80YlRoRmxIWDlxSFcrQ2xRaVlJSkE9PQ==
  • Konviere Corporation
  • Parmele, NC

Job Description

A Chat Operator will play a crucial role in providing exceptional customer support and assistance through chat-based interactions. Your excellent communication skills, problem-solving abilities, and commitment to delivering outstanding service will be key in ensuring a positive experience for our customers.

Live Chat Operator Duties and Responsibilities

Engage with customers via chat to provide information, answer inquiries, and resolve issues promptly and professionally.
Develop a deep understanding of the company's products or services to provide accurate and comprehensive assistance to customers.
Efficiently manage multiple chat conversations simultaneously, ensuring that each customer receives timely responses.
Utilize chat support software and related tools to facilitate effective customer interactions and maintain detailed records of customer interactions.
Educate customers about product features, benefits, and any available promotions or upgrades.
Identify opportunities to promote additional products or services that align with the customer's needs and preferences.
Provide feedback on common customer issues or suggestions for process improvement and report technical issues as needed.

Live Chat Operator Requirements and Qualifications

High school diploma or equivalent; additional education or training in customer service is a plus.
Exceptional written communication skills with a strong command of grammar and spelling.
Proficiency in typing with a high degree of accuracy.
Strong problem-solving skills and the ability to think quickly and rationally.
Ability to work independently and as part of a team in a fast-paced environment.
Familiarity with chat support software and basic computer skills.
Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.
Sales or up-selling experience is a plus but not required.
Employment Type: Full-Time
Salary: $ 22.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Flexible hours, Afternoon shift,

Similar Jobs

Korzen Health

Wound Care - Nurse Practitioner - Full-Time - 4 day/week Job at Korzen Health

 ...Korzen Health seeks a full-time Wound Care Nurse Practitioner (NP) to lead the Wound Care Clinic program in the Franklin, INmarket area, in collaboration with Healogics and Johnson Memorial Hospital. For over 25 years, Healogics has been treating patients with chronic... 

APTIM

Senior Environmental Geologist Job at APTIM

 ...Overview:**APTIM Federal Services is currently seeking a Sr. Level Environmental Geologist to support the increasing growth of project work...  ..., quality and safety perspective.+ Characterize the geologic conditions, hydrologic character, contaminant types and distribution... 

Cintas

Production Associate - Garment Hanger/Inspector - 2nd Shift Job at Cintas

 ...Requisition Number: 186968 Job Description Cintas is seeking a Production Associate - Garment Hanger/Inspector - 2nd Shift to support the Rental Division. The Garment Hanger/Inspector is responsible for safely and accurately placing customer garments on hangers... 

University of California, Irvine

Regulatory and Compliance HC Spec- Pathology Admin- FT Day Shift Job at University of California, Irvine

 ...Reporting to the Regulatory and Compliance Manager, incumbent serves as a subject matter expert in Transfusion Medicine, Laboratory and Pathology Medicine regulatory affairs and quality assurance, providing consultative services for department leaders. The Regulatory and... 

Brinks

Armed Transport Guard Job at Brinks

 ...a challenging opportunity for a Armed Security Cash Transport Guard (LLV).Who You Are: You are interested in being the backbone of...  ...consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran...