Patient Care Coordinator Job at CYB Human Resources, Parker, CO

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  • CYB Human Resources
  • Parker, CO

Job Description

Summary/Objective

  • Greet and check-in patients upon arrival, clean up and tidy up of the office.

  • Schedule and confirm patient appointments

  • Collect and update patient information in the electronic medical records system

  • Answer phone calls and respond to patient inquiries

  • Coordinate referrals to specialists and follow-up appointments

  • Assist with insurance verification and billing processes

  • Maintain cleanliness and organization of the office area

  • Provide administrative support to healthcare providers

 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Open and set up the clinic each day to ensure a smooth start.
  • Answer phone calls, schedule appointments, and assist patients with inquiries.
  • Collect copays, and process payments.
  • Call patients for appointment reminders, follow-ups, and rescheduling as needed.
  • Communicate with pharmacies to process medication requests and resolve issues.
  • Assist providers with administrative tasks, including documentation and patient coordination.
  • Maintain a clean and organized workspace, including taking out trash and restocking supplies.
  • Provide a welcoming and supportive environment for patients and staff.
  • Cheerful personality

Requirements

Required Education and Experience

  • One to  three years.

  • High school diploma or equivalent.

  • Proficiency in office administration tasks

  • Experience working in a medical or MENTAL HEALTH.

  • Knowledge of mental health terminology and procedures

  • Strong organizational and multitasking abilities

  • Excellent communication and interpersonal skills

  • Attention to detail and accuracy in data entry and record keeping

  • Ability to handle sensitive patient information with confidentiality (HIPAA privacy rights)

 

Preferred Education & Experience

  • One to three years.
  • Associates degree.

Benefits

  • PTO
  • Medical, dental, and vision 
  • Holidays (Christmas Eve and New Years Eve observed as paid holidays as well)
  • Paid Staff Day out. Entire practice closed to go out for fun with all staff in all 5 locations

Job Tags

Holiday work, Full time,

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