Patient Services Manager 2 Job at Sodexo, Washington DC

K01ENStZZlZnMXhIWE55RFhPaWpRQ01LSlE9PQ==
  • Sodexo
  • Washington DC

Job Description

Returning Users Log Back In

Role Overview


Sodexo is seeking a Patient Services Manager 2 at MedStar Washington Hospital Center, in Washington D.C. MedStar Washington Hospital Center is a proud part of MedStar Health, the largest healthcare provider in Maryland and the D.C. region. Known for its commitment to high quality care and innovation.

The Patient Services Manager oversees the daily operations of the patient dining experience, ensuring the highest level of service, safety, and quality. This role is responsible for managing food service staff, ensuring regulatory compliance, and enhancing patient satisfaction by delivering nutritious and appealing meals in a healthcare setting.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You'll Do


  • Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.
  • Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
  • Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
  • Accountable for the execution of service quality and ensures customer and client satisfaction.
  • Conduct patient rounding.
  • Host monthly diet education classes with Nutrition Assistants.

What We Offer


Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring


  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
  • Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily
  • Knowledge of nutrition and specialized diets
  • Experience with oversight of diet offices
  • Strong management skills, preferably in health care

Who We Are


At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements


Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Job Tags

Holiday work, Full time, Work experience placement, Local area, Worldwide,

Similar Jobs

West Earl Township Police Department

Translator/Interpreter Job at West Earl Township Police Department

 ...Requirements: High school diploma, GED, or suitable equivalent. Valid certificate of accredited interpreting training. Excellent bilingual communication skills, both verbal and written. Valid drivers license. Proficient computer skills. Proficient with use of... 

Planet Group

Clinical Data Coder, Oncology Job at Planet Group

Job Overview We are seeking a detail-oriented and technically proficient Clinical Data Coder to support the accurate and timely coding of medical and medication terms within our electronic data capture (EDC) systems, primarily Rave Coder. This role is critical to ensuring...

Four Eighteen Logistics

Box Truck Owner/Operator for Amazon Routes in Milwaukee, WI (non-CDL) Job at Four Eighteen Logistics

 ...Owner/Operators (non CDL) to safely and efficiently transport Amazon freight. We need drivers for routes departing from Kenosha, WI....  ...s License with a clean MVR. 3. Must have previous experience driving a box truck. 4. Must be available to work late night shifts on... 

Samaritan Health Services

Pharmacy Purchasing Coordinator (Pharmacy Tech) Job at Samaritan Health Services

Summary JOB SUMMARY/PURPOSE Coordinates system purchasing program activities. Monitors system purchasing to ensure compliance with purchasing contracts and avoidance of negative 340B accumulations. Assists department purchasing coordinators with maintaining...

FreightTAS LLC

Air Ocean Export - IATA & TSA required - New Jersey Job at FreightTAS LLC

 ...FreightTAS is excited to announce an opening for an Air Ocean Export professional who is well-versed in IATA and TSA regulations to join our New Jersey client. In this role, you will manage and facilitate export operations for both air and ocean freight, ensuring compliance...