Job Description
Internships at Optum. If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. Optum, part of the UnitedHealth Group family of companies, is a leading health services and innovation company dedicated to helping make the health system work better for everyone. With more than 94,000 people collaborating worldwide, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care. Our internship opportunities provide a view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. Here, you'll work with some of the smartest people in the business on assignments that matter. Join us to start **Caring. Connecting. Growing together.**
This position performs the professional functions associated with the practice of pharmacy. Works under the supervision and instruction of registered pharmacists in accordance with the laws, rules, and regulations of the State in which the pharmacy resides. Provides outreach to patients through innovative technology and telephonic resources to optimize medication use and promote improved health outcomes. Communicates with patients, care givers, and providers regarding medication therapies to provide patient related clinical interventions, counseling, support services, other clinical/medication quality improvement interventions, and adverse event reporting. The candidate must be able to work in a highly charged, fast paced call center environment as well as participate in the further development and refinement of work systems, tools, processes, protocols, and procedures. Will work on-site approximately 10 hours per week.
**Phoenix Location:** 24416 N. 19th Avenue, Phoenix, Arizona 85085
**Overland Park Location** : 6860 W. 115th Street, Overland Park, Kansas 66211
**Charlotte Location:** 4015 Shopton Road, Charlotte, North Carolina 28217
**Essential Duties and Responsibilities Under Delegation and Direct Supervision of a Pharmacist:**
+ Perform counseling support and education with patients related to their medication(s) and disease state(s) at designated intervals following a standard operating procedure
+ Identification and accurate, timely completion of adverse event reporting
+ Use the Pharmacists' Patient Care Process (PPCP) to manage the process and improve patient clinical outcomes
+ Provide follow-up with providers, payors, and manufacture partners, as necessary, to optimize patient care outcomes
+ Perform drug utilization review and evaluation of services and products
+ Collaborate with the direct supervisor or other clinicians to resolve complex issues or escalations as part of a multidisciplinary team
+ Develop and implement plans to improve personal patient care performance, and drug therapy class performance in conjunction with leadership
+ Maintain compliance with all work and contractual training requirements
+ Performs other duties and responsibilities as required
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Currently in 1st - 4th year of Doctor of Pharmacy program for 2025 - 2026 academic school year
+ Active Pharmacy Intern license in good standing in the state of Arizona, Kansas or North Carolina or willing to obtain by the time of employment
+ Ability to analyze and interpret complex topics using reasoning abilities to apply advanced mathematical concepts and draw valid conclusions
+ Must reside within 50 miles of Phoenix (Happy Valley), Arizona, Charlotte, North Carolina or Overland Park, Kansas
**Preferred Qualifications:**
+ 2+ years of experience as a pharmacy technician or as an Intern in a retail or specialty pharmacy setting
+ Experience counseling patients on medications
+ Knowledge of Federal and State laws, regulations, and standards regarding the provision of pharmaceutical services
+ Ability to demonstrate proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
The hourly range for this role is $25.00 to $29.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Job Tags
Hourly pay, Minimum wage, Full time, Work experience placement, Work at office, Local area, Worldwide, 10 hours per week,
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