Job Description

Business Analyst / Project Manager (Magento 2/PHP/MySQL)

Location: Oakland, NJ (3 days onsite, 2 days remote)

Salary: Per annum + Benefits
Fulltime perm job

About Us:
We're a leading online retailer dedicated to helping musicians access top-quality instruments, audio equipment, and gear with ease and confidence. Known for our excellence in responsive customer care, a modern user-friendly website, supply chain management. We ensure fast, free delivery and offer customer-centric options of 0% interest payment plans that musicians can count on.

We foster a dynamic, collaborative culture that values innovation and service, where our development team plays a vital role.

Job Description:
We are seeking an experienced Business Analyst/Project Manager (BA/PM) who will bridge the gap between business needs and technical execution, ensuring projects align with business objectives and deliver value to our customers. As a BA/PM, you will play a key role in gathering requirements, managing project timelines, and collaborating with cross-functional teams to drive project success.

Responsibilities:

• Lead requirement-gathering sessions with stakeholders to identify business needs and translate them into actionable technical specifications.
• Develop and manage project plans, timelines, and resource allocations to ensure timely delivery of initiatives.
• Act as the primary liaison between business and technical teams, facilitating clear communication and ensuring alignment on project goals.
• Oversee all stages of the project lifecycle, from initial planning to post-launch review, and ensure project objectives are met.
• Conduct regular status updates and proactively address potential risks or roadblocks to project success.
• Analyze data and performance metrics to provide insights that drive decision-making and continuous improvement.
• Collaborate with development, QA, and product teams to optimize processes and enhance the overall customer experience.

Qualifications:

• Bachelor's degree in Information Technology, or a related field.
• 7+ years of experience in a Business Analyst, Project Manager, or similar role, with a focus on e-commerce or retail industries.
• Strong knowledge of project management methodologies and tools (e.g., Agile, Scrum, Jira).
• Proven experience in requirements gathering, process documentation, and translating business needs into technical solutions.
• Excellent communication skills, with the ability to work effectively across teams and with stakeholders.
• Strong problem-solving abilities and a detail-oriented mindset.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

We offer:

• Competitive salary.
• Medical / Dental / Vision Plans
• Retirement: 401(k) with company match after eligibility period.
• Opportunities for professional growth and development
• Collaborative work environment that encourages innovation
• Exposure to cutting-edge e-commerce technology and tools

If you are a passionate Business Analyst / Project Manager looking to take your skills to the next level, we'd love to hear from you!

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