Remote Junior Dispatcher for Non Emergency Medical Transportation (NEMT) Job at Non Emergency Medical Transportation, Remote

K3NUOS80blRnMVJHVk5DRldlU2lSU01ISUE9PQ==
  • Non Emergency Medical Transportation
  • Remote

Job Description

Location: Remote
Schedule:  Form 8 am to 5pm EST (New York Time)  (8 hour shift), Monday to Friday with every other weekend availability.
Language: Speak English and Spanish.

RESPONSIBILITIES:
Scheduling: 
- You will schedule vehicles to pick up and drop off clients to their medical appointments 
- You will inform drivers of their assignments for the day and/or week. 
- You must be able to schedule last-minute trips requests and be sure the clients reach their appointments on-time.

Communication: 
- You will communicate with patients, healthcare providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur.
- You will be listening and speaking to people by dispatching software and phone. Your ability to listen, speak plainly and communicate effectively will be necessary. 
- You will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently. 
- You must be organized, detail-oriented, and able to work well under pressure.

Handling Problems: 
- You will need to resolve any issues or complaints. Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems.  
- You will need to be able to prioritize the most important situations and think quickly on your feet.
- You shound think ahead and anticipate potential problems, such as allowing extra time during stormy weather


Reporting: 
- You will maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information.


Monitoring Safety: 
- You will need to know about limits on how long drivers can work without rest and take that into consideration when making schedules.
- You need to decide the safest course of action, such as getting emergency help when a vehicle is involved in a roadway situation.
- Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards.

 

Job Tags

Full time, Shift work, Weekend work, Monday to Friday,

Similar Jobs

Fraport Greece

Airport Network Operations Center Officer, Athens HQ/ Fixed Term Contract Job at Fraport Greece

 ...this role? The Airport Network Operations Center Officer is responsible to process the Prior Permission required (PPR) for GABA flights for the 14 airports operated by Fraport Greece. Additionally, the role ensures availability of accurate and timely flight data for... 

American Red Cross

Donor Center Phlebotomist Job at American Red Cross

 ...We provide Paid-Training no prior medical experience required! Phlebotomy experience preferred. Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network... 

Brock Canada Oilfield Services Ltd

Industrial Blaster and Painter - Night Shift Job at Brock Canada Oilfield Services Ltd

 ...America, Brock supports critical industries through routine maintenance, capital projects, and turnarounds. At Brock, we prioritize safety, quality, and employee development, providing rewarding careers and internal advancement opportunities. Position Summary... 

Lighthouse Drilling, LLC

Drilling Rig Operator Job at Lighthouse Drilling, LLC

 ...Operators lead a three-to-five-person rig crew while safely operating drilling rig...  ...their good work ethic. Previous Drilling Experience on a Kelly Drive Rig. A valid Driver's...  ...surfaces due to weather, drilling mud, or oil/grease. Not Your Typical Drilling Company... 

ESL Teachers

Online ESL Teacher Job at ESL Teachers

Job Description: We are looking for passionate and dedicated Online ESL Teachers to provide engaging and effective English lessons to students of all ages. Teaching materials and training will be provided to ensure a seamless and enjoyable teaching experience. Responsibilities...