Job Description

Description

A dynamic new dining concept within an edgy new hotel in the heart of Silicon Valley is seeking an experienced and passionate Restaurant General Manager . This role is responsible for overseeing daily restaurant operations, ensuring exceptional guest experiences, and driving financial success. The ideal candidate will be a hands-on leader with a commitment to service excellence, staff development, and operational efficiency.

Responsibilities

Guest Experience & Service Excellence

• Lead the restaurant team with enthusiasm and a guest-first mindset to deliver memorable dining and bar experiences.
• Foster a service-oriented culture, ensuring every guest leaves eager to return.
• Encourage team members to engage with guests, enhancing service through personal interactions.
• Monitor and support staff in exceeding sales and service goals with passion and enthusiasm.
• Set clear service objectives and align the team to meet measurable performance standards.
• Ensure optimal staffing levels to maintain seamless operations and outstanding service.
• Stay updated on industry best practices and emerging trends to maintain a competitive edge.

Financial Performance & KPI Management

• Drive financial results by monitoring key performance indicators (KPIs) and implementing strategies to optimize revenue.
• Utilize restaurant management systems and financial tools to track and achieve budgeted goals.
• Effectively manage payroll, food and beverage costs, and profitability targets.
• Develop and execute action plans to address any shortfalls in revenue, cost control, or operational performance.
• Ensure proper cash handling and adherence to company financial policies and procedures.
• Maintain compliance with daily, weekly, and monthly administrative and financial reporting requirements.

Health, Safety, & Compliance

• Ensure the restaurant and bar operations adhere to all legal and regulatory requirements, including licensing, food safety, hygiene, and workplace safety.
• Conduct regular inspections and risk assessments, addressing any potential hazards or maintenance needs.
• Maintain accurate documentation and compliance records, ensuring adherence to company policies and health regulations.
• Train and educate staff on safety protocols, company policies, and industry regulations.

Team Leadership & Development

• Provide ongoing coaching, feedback, and performance evaluations to develop team members and enhance guest satisfaction.
• Lead by example, fostering a positive, inclusive, and high-performance work environment.
• Proactively address underperformance, providing guidance and training where necessary.
• Collaborate with HR on recruitment, onboarding, performance management, and employee relations.
• Manage scheduling, attendance, and leave requests to ensure operational efficiency.
• Support career development by identifying training opportunities and encouraging internal growth.

Qualifications & Experience

• Proven experience as a Restaurant General Manager or similar leadership role in a high-volume dining environment.
• Strong knowledge of restaurant financial management, including budgeting, payroll, and cost control.
• Experience leading and developing teams to deliver exceptional guest service and meet sales goals.
• Familiarity with restaurant technology systems, including POS, inventory, and payroll management.
• Excellent communication, leadership, and problem-solving skills.
• Understanding of local health, safety, and liquor regulations.

Compensation & Benefits

• Competitive Base Salary - $110k-$120k
• Bonus potential up to 20%
• Health, Dental & Vision
• 401k (after 6 months)
• PTO, Sick Leave and Wellness
• Company-wide room & dining discounts
• Equal Employment Opportunity

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