Service Consultant Job at Quality Chevrolet GMC, Englewood, NJ

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  • Quality Chevrolet GMC
  • Englewood, NJ

Job Description

About Us: We are a growing dealership located in Englewood we are looking for additional Service Description of the role: Welcome to Quality Chevrolet GMC's Service Consultant position in Englewood, NJ. We are looking for a passionate individual to join our team and provide top-notch customer service and support in our service department. Responsibilities:

  • Assist customers with vehicle service inquiries and scheduling appointments
  • Provide knowledgeable advice on service options and recommendations
  • Communicate effectively with the service team to ensure timely completion of work
  • Handle customer concerns and issues with professionalism and empathy
Requirements:
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge of automotive service processes and terminology
  • Previous experience in a customer-facing role is a plus
Benefits:
  • Competitive compensation
  • Health and wellness benefits
  • Career growth opportunities
  • Friendly and supportive work environment
About the Company: Quality Chevrolet GMC is a leading automotive dealership in Englewood, NJ, dedicated to providing exceptional service and quality vehicles to our customers. Joining our team means becoming a part of a dynamic, customer-focused organization that values integrity and teamwork. Representatives to meet the demands of our customers. We are looking to reach a new level in sales volume and need the right people to join our team to grow our brand. We are looking for professionals who understand the value of the sales process and the duties required to earn the customers trust in our organization. The right candidate must be energetic, enthusiastic, and motivated. What We Offer:
  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance

* PTO

* 401(K)

Responsibilities:
  • Offer assistance or direction to any customer who enters the car dealership
  • Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
  • Work directly with our employees and customers to develop relationships and help to enhance the service process
  • Explain product performance, application, and benefits to prospective customers
  • Report to the Service Manager regarding objectives, planned activities, reviews, and analyses
Requirements:
  • Enthusiasm and high energy throughout the service workday
  • Friendly, competitive personality, especially when handling objections & negotiating pricing
  • Strong customer service, communication skills, computer and basic math skills
  • Interest in training additional service associates once you get up to speed and working in a team environment
  • Clean driving record & valid driver’s license
Quality Chevrolet GMC is an equal opportunity employer and prohibits discrimination/harassment without regards to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic, protected by federal, state or local laws.

Job Tags

Full time, Local area, Flexible hours,

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