Service Desk Manager (5620) Job at System One, Washington DC

OXNudzhJRFJoVjVFVzltQlhlZWdSaUFKSnc9PQ==
  • System One
  • Washington DC

Job Description

If interested reach out directly to [email protected] or call/text 301-252-8762

Position Title: Service Desk Manager 
Public Trust

Job Overview:
Currently hiring for a Service Desk Manager. This position will be located in Washington D.C and will be an onsite position.

Job Responsibilities:
Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming.

  • Confers with staff, users, and management to establish requirements for new systems or modifications.
  • Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
  • Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location.
  • Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities.
  • Develops training materials and procedures, and/or trains users in the proper use of hardware and software.

Job Qualifications
Bachelor's with 12+ years (or commensurate experience)

Job Required Skills and Experience
  • Clearance Required: Must be able to acquire and maintain a Public Trust Clearance

Ref: #850-Rockville (ALTA IT)

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Tags

Local area, Remote job, Currently hiring,

Similar Jobs

adidas

Forklift Operator (Walkie) Job at adidas

 ...(PIT) such as forklifts, stand up order picker/ cherry picker as well as other powered equipment to move product around the distribution center. Accurately process orders in and out of the distribution center. Key Responsibilities: Utilize powered equipment,... 

Farm Job Search

Ranch Domestic Management Couple Team Job at Farm Job Search

 ...property is comprised of Two Main Guest homes, party barn (Recreation House),a lake house, a wooded cabin, several out buildings, and a...  ...new high end double wide on private section of 6,000 acre Ranch, all bills paid. On top of $40,000.00 - $60,000.00 annual salary

Provo Rehabilitation and Nursing

Medical Transport Driver Job at Provo Rehabilitation and Nursing

Medical Transportation Driver We are seeking a skilled and responsible driver to transport our residents to medical appointments, outings and other destinations. As a driver you will play a vital role in ensuring the safety and comfort of our residents. Responsibilities... 

Always There Senior Care

Senior Caregivers Job at Always There Senior Care

 ...Senior Care is in search of caring, motivated, and dependable CAREGIVERS, CAN's, Personal Care Attendants, and experienced Nursing Students...  ...seniors and adults! We refer hourly, daily, overnight, and live-in care. Many options available. We are a REFERRAL AGENCY...... 

University of Maryland Medical System

Registered Nurse (RN), Stepdown, PRN Job at University of Maryland Medical System

 ...Associates degree required. BSN preferred. One (1) year previous RN experience required. American Heart Association (AHA) BLS...  ...eligible: Evening shift: $3.25 Night shift: $4.75 Weekend Day: $3.50 Weekend Evening: $5.25 Weekend Night: $6.75...