Job Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

(These function are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Delivers superior internal and external guest service the Boyd Gaming Way and works harmoniously with fellow team members.

1. Staff, schedule, evaluate, train, develop and monitor team members.
2. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.
3. Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.
4. Increase restaurant revenues through research and taking positive steps to adjust or change menu offerings, service, portion control, presentation and waste.
5. Promote the courteous treatment of customers and team members including resolving complaints, answering questions and providing general service.
6. Ensure food servers, bus persons and other restaurant personnel are meeting or exceeding service standards.
7. Maintain control of the restaurant to ensure staffing levels are appropriate based on business volumes.
8. Create and maintain records, reports and other documentation as required to meet company and business expectations.
9. Observe and monitor staff adherence to health department regulations.
10. Assist Restaurant Manager in developing and implementing department management plans including budgets, labor schedules and systems of accountability.
11. Assist Restaurant Manager in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines
12. Ensure proper communication between front of house and back of house operations while taking ownership of all responsible areas.
13. Meet daily deadlines of opening, creating, and posting table-talks for specials and produces sample dishes for pre-shifts in a timely manner and reviews nightly special postings, prep level reports, and critical inventory comparisons.
14. Ensure periodic quality checks for all products and service, i.e., greeting times.
15. Monitor purchasing, staffing, and inventory in order to control product and labor cost and waste, ensuring adherence to the budget.
16. Monitor work areas to ensure cleanliness standards are achieved and customer requests are addressed and resolved.
17. Oversee and ensure all stations are properly stocked and set up.
18. Oversee and ensure all equipment and working conditions are well maintained.
19. Maintain the viability and integrity of all restaurant operations.

1. Performs related duties and responsibilities as required.

Qualifications

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• Must be at least 21 years of age.
• Must be able to obtain and maintain a valid gaming license.
• Demonstrated supervisory experience in a high volume restaurant.

These skills and abilities are typically acquired through at least 3-years of experience directly related to the accountabilities specified.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Ability to maintain all Regulatory licenses within assigned state of employment

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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