As a waiter, you will have to be adept in delivering excellent guest service, maintaining service standards, and supporting smooth dining operations. You are expected to be skilled in menu knowledge, order taking, guest relations, and ensuring hygiene and safety compliance.
KEY RESPONSIBILITIES:
● Greet and welcome guests in a polite and friendly manner.
● Present menus and provide detailed information when asked (e.g., ingredients, specials).
● Take accurate food and drink orders and relay them to the kitchen and bar.
● Serve orders promptly and ensure all items meet quality standards.
● Check with guests to ensure satisfaction and handle any complaints professionally.
● Clear tables and reset them for the next guests.
● Prepare dining areas before service (e.g., arrange tables, linens, cutlery, and glassware).
● Issue bills and process payments (cash, card, or room charge).
● Follow all health, hygiene, and safety regulations.
● Collaborate with team members to ensure smooth and efficient service.
Qualifications:
A high school or General Educational Degree (GED).
Experience:
Minimum 4-5 Years of experience in the same field.
Knowledge:
● Good knowledge of Hotel & Restaurants Management.
● Knowledge of food & beverage offerings.
● Good understanding of the POS system and billing procedures.
● Knowledge of Health & safety regulations.
Skills:
● Table setup skills and service etiquette.
● Team collaboration and communication.
● Guest complaint handling skills.
Traits:
● Honest, Helpful, Focused and Flexible.
● Multitasking in fast-paced environments.
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Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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